Last Fling Things Return Policy

Shipping within the United States

Last Fling Things strives to ship all orders received before 1:00 PM Pacific Standard Time (4:00 PM Eastern Standard Time), same business day from San Fernando, CA.  We work with all of the major carriers including UPS, FedEx & USPS.  The customer is responsible for all freight charges, insurance, any C.O.D. fees and any other fees.

 International Shipping

Last Fling Things offers several options for international orders. We can ship USPS International, UPSInternational, FedEx International. Please be aware that Last Fling Things is not responsible for any taxes, duties, or customs fees imposed upon shipments to other countries.

Please Note: If your order has been shipped or you have already received a notification that your order is complete along with your order’s tracking number, we will not be able to modify or cancel your order.

 

Back Order Policy

Last Fling Things will cancel all back orders if a product becomes unavailable on an order unless otherwise requested by our customers.

Defective Policy

We strive to provide the best customer service in the adult toy industry. We have an easy returns process. Products with manufacturing defects must be returned within 90 days from receipt. Please note that returns must include a return authorization number(RMA).

 

• Last Fling Things will issue you an RMA # for the approved items
• Please list all of your items, on a sheet of paper, that you are returning and place that paper inside the box you are shipping back to Last Fling Things .
• Please put your Return Authorization Number (RMA # ) on your return box(es) to expedite the credit process
• When the return is shipped back toLast Fling Things  and processed by our returns department, your credit memo will be sent to you via-e-mail

Please be aware that Last Fling Things  is not responsible for lost, stolen, or damaged packages. We recommend that all packages are fully insured for your return order in the case it is lost or damaged. We also recommend that you use a carrier that can provide you with proof of delivery for your protection.

Note: We will only process returned items that were purchased directly from Last Fling Things .

 

Last Fling Things is not responsible for stolen, lost or damaged packages with any carrier. On occasions, packages get lost or damaged during shipping; we strongly recommend that your return packages be fully insured.   We also recommend using a carrier such as UPS or FedEx so that you can provide proof of delivery for your protection.

 

Damaged Products

All merchandise leaves warehouse in perfect condition. All damaged goods must be reported toLast Fling Things  within 7 days from the receipt of goods. If you receive a shipment that has exterior damage, has been opened or re-taped, a claim must be filed at the time of delivery with the carrier. If or when possible, make sure the driver notes the damage. Last Fling Things  asks that you take pictures of the damages to help document your claim.  We also ask that you save the original cartons and packing material for the carrier to inspect, as this is required by all carriers.

Discontinued, Sale or Special Ordered Items

No discontinued, sale or special ordered items will be eligible for a return credit.

 

Shortages

All orders that leave the Warehouse are scanned directly into each box before shipping so we can keep mistakes down to a minimum.  However, on occasion, an error may occur. Please double check all boxes including the packing material, many times smaller items get missed when unpacking the order.   If any item is missing, please contact lastflingthings@outlook.com